Guides – Opteq

The Migration Guide

Easily move your Qoin to the new Opteq Wallet with this simple, secure step-by-step guide.

Getting Started

Welcome to Wallet Migration

Opteq makes it simple to take full control of your Qoin. Whether you’re upgrading for better security, faster performance, or just peace of mind—this step-by-step guide helps you seamlessly migrate your wallet with confidence. Your digital assets, right where they belong: safe, verified, and accessible.

This guide will remain available during the transition to help all users move over smoothly. We’ll keep it up until everyone’s securely settled into their new Opteq Wallet experience.

Own your digital future—secure, migrate, and manage with Opteq!

Step 1

Set Up Your Secure Passkey

Click on “Create Passkey”.
Your passkey will securely store in your Apple or Google account linked to your email.
Once the passkey is successfully created, press “Continue”.

Step 2

Start Migration

Click “Migrate My Qoin” to migrate your existing balance to your new wallet address.

Step 3

Confirm Migration Details

Verify your new wallet address and Qoin amount carefully.
Click “Confirm & Migrate”.

Step 4

Signature Request

A signature request popup will appear.
Click “Sign” to confirm ownership of your current wallet address.

Step 5

Migration Processing

The migration status checks and updates every 10 seconds.
Please be patient, this can take several minutes.

Step 6

Migration Successful

Once successful, a confirmation message will appear showing your old wallet address, new wallet address, and migrated Qoin amount.
You can now access your Qoin from your new Opteq Wallet.

Troubleshooting

Common Errors and Solutions

Even the smoothest migrations can hit a bump. Whether it’s a signature error, a balance glitch, or a retry limit reached—this section has clear, actionable solutions to keep you moving forward. No guesswork, no stress—just smart support when you need it most.

Signature Validation Error

Issue: Unable to validate the signature.

Solution: Retry after a few minutes.

Wallet Already Migrated

Issue: The wallet shows as already migrated.

Solution: Verify if you used another account previously for migration.

Balance Retrieval Issue

Issue: Wallet balance couldn’t be retrieved.

Solution: Wait and retry or contact support.

Zero Balance Error

Issue: Wallet balance shows zero.

Solution: Choose a wallet with an existing Qoin balance for migration.

Invalid Destination Address

Issue: Entered address is invalid.

Solution: Recheck the address carefully and retry.

Invalid Retry Attempt

Issue: Migration retry failed due to incorrect parameters.

Solution: Restart a new migration.

Retry Limit Reached

Issue: Cannot retry the migration anymore.

Solution: Contact customer support for assistance.